Privacy Policy

How Gratify by Miragix collects, uses, and protects your data

Effective Date: May 8, 2025
Last Updated: May 8, 2025

Your Privacy Matters

This Privacy Policy describes how Gratify by Miragix collects, uses, stores, and protects your personal and business data.

1. Data We Collect

  • Account Information: Name, email, business details
  • Campaign Data: Customer lists, engagement rules, reward history
  • Technical Data: IP address, device type, usage logs, browser type
  • Third-Party Data: Data synced via integrations (e.g., WhatsApp, CRMs)

2. Purpose of Data Collection

We collect your data to:

  • Deliver our services, campaigns, and analytics
  • Improve product performance through usage patterns
  • Provide customer support and technical assistance
  • Prevent fraud, abuse, and security risks

3. Data Security

We implement appropriate technical and organizational safeguards including:

  • End-to-end data encryption
  • Secure cloud infrastructure
  • Access control and activity logging

Despite best efforts, no system is 100% immune from cyberattacks. You understand and agree that we shall not be held liable for malware, viruses, or ransomware that originate beyond our platform's boundaries.


4. Data Sharing

We do not sell or trade your personal or campaign data. We may share data with:

  • Payment processors (e.g., Razorpay)
  • Legal authorities when required
  • Integration partners only for service functionality

5. Data Retention

Your data is retained only as long as your account is active or as needed to comply with applicable laws. You can request deletion of your data at any time.


6. Your Rights

You have the right to:

  • Access or correct your stored data
  • Request data deletion or export
  • Withdraw consent or opt out of marketing

7. Cookies & Tracking

Gratify uses cookies for analytics and personalization. You can modify your cookie settings via your browser.


8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be notified via email or app notification.

Contact Us

For questions regarding this policy or to report a breach, contact:

hello@revino.in
Miragix Solutions Pvt. Ltd., New Delhi, India